Blue Ridge Curbing, LLC

Privacy Policy

Last updated: March 3, 2026

Blue Ridge Curbing, LLC (“Blue Ridge Curbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, book a call, or engage our decorative concrete curbing services.

1. What Information Is Collected

We collect your name, phone number, email address, and property address when you submit a form, book a call, or contact us. Any additional information you share with us through emails, phone calls, or project work is also collected as part of our services. All information shared with Blue Ridge Curbing remains confidential within our team and approved contractors working on your project.

We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, device type, and pages visited. This information helps us understand how people use our site and improve the experience.

2. How User Data Is Used

We use your information to respond to inquiries, schedule and confirm appointments, deliver services, and follow up on project-related matters. From time to time, we may send promotional materials about our services or transactional details related to your account or project. We will never give, share, or sell your information to third parties.

3. SMS Opt-In Details

SMS consent is collected when you complete a form on our website or landing page and check the opt-in box to receive text messages from Blue Ridge Curbing. Checking the SMS consent box is optional and is not required to submit the form or purchase services.

If you consent to transactional messages, you may receive appointment reminders, scheduling confirmations, and project updates. If you separately consent to marketing messages, you may receive promotional content and service announcements. Message frequency varies. Message and data rates may apply.

You can opt out at any time by texting STOP. Reply HELP for assistance, or contact us at [email protected] or (864) 903-9859.

Information sharing with subcontractors in support of services, such as our messaging platform provider, is permitted solely to deliver the messages you consented to receive. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

SMS consent is not a condition of purchase. You can engage our services without opting in to text messages.

4. Sharing Your Information

We do not sell your personal information. We do not share your information with third parties for their marketing purposes.

We may share your information with service providers who help us operate our business, such as our CRM platform, email service, payment processor, and messaging platform. These providers only access your information as needed to perform their services for us and are required to protect it.

We may also disclose your information if required by law, court order, or government request.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Our systems use encryption for data transmission, and we limit access to your information to team members who need it to do their work. No method of transmission or storage is 100% secure, but we take the protection of your data seriously.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you are a client, we retain project-related information for the duration of our engagement and a reasonable period afterward for reference and legal compliance. You can request deletion of your personal information at any time by contacting us. Your information is stored in our CRM platform, which is SOC 2 Type II certified. This means the platform has been independently audited and verified for security, confidentiality, and availability controls. Data is encrypted at rest using AES-256 encryption. Data in transit is protected by TLS encryption. Encryption keys are stored in a hardened Key Management System and rotated regularly. All systems are built with redundancy to minimize downtime. Access to your data is limited to authorized team members only.

7. User Rights

You can request a review of the personal information we hold about you at any time. You can request corrections, account deletion, or permanent removal of your data. To make any of these requests, contact us at [email protected] or (864) 903-9859.

8. Cookies and Tracking Practices

Our website uses cookies, pixels, and tracking technologies to improve your experience, measure performance, and support advertising. This includes Meta (Facebook/Instagram) pixels for ad targeting and retargeting, Google Analytics for website traffic and behavior data, Google Ads tracking for conversion measurement, and retargeting cookies that allow us to show relevant ads to people who have visited our site. We do use third-party platforms for advertising management. These include, but are not limited to, Go High Level and Google. These tools may collect information about your browsing activity across websites. You can manage cookie preferences through your browser settings. You can opt out of Meta ad targeting through your Facebook ad preferences. You can opt out of Google ad personalization at adssettings.google.com.

9. Mobile Information Sharing Statement

Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any site you visit.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as our messaging platform provider, is permitted solely to deliver messages you consented to receive. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Blue Ridge Curbing, LLC

Email: [email protected]

Phone: (864) 903-9859

Website: www.blueridgecurbing.com

© 2026 Blue Ridge Curbing, LLC. All rights reserved. | Disclaimer | Terms of Service